Due to the nature of digital products, which are often immediately accessible and non-returnable, we are unable to provide refunds for change of mind. To ensure you are satisfied with your purchase, please take the time to read the product page, including the title and detailed description, thoroughly before making a decision. This will help you understand the product’s features and benefits, ensuring it meets your needs.

Since our products are digital and cannot be returned, refunds are only available in the following circumstances:

You purchased two of the same product accidentally.

• We’ll gladly refund you for the duplicate purchase(s). Just drop us a note here!

The product has a technical issue.

• First, please reach out with specific information about the technical issue. If you encounter a consistently reproducible error with the product files that cannot be resolved, please let us know. Note: Products with alleged technical issues will only be eligible for a refund when sufficient information is provided regarding how the error was created. 

The product was misrepresented in the description.

• An item is considered “misrepresented” when it does not match the described function in the product description or when an item that was stated to be included is not delivered. It’s important to note that misrepresentation does not cover subjective opinions regarding the quality or appearance of the item.
• For example: An item is considered misrepresented if the product description claims it has clean lines, but the actual product displays pixelation at 100%. However, a product is not misrepresented simply because a buyer feels that it “doesn’t look good” or “isn’t high quality compared to other items purchased.”

We cannot process refunds in the following situations:

• You don’t have sufficient expertise to use the product.You (or your client) no longer need the purchased product.
• You bought an item on accident, and our system shows that the product was downloaded.You found another product you like better, or you’ve changed your mind about your purchase.
• You don’t have the correct software (described in the listing) to open and edit the product. Software requirements may be listed in one of several ways, including “Compatible with” information below the product screenshot, file type, or product description. 
• You feel that the item is of low quality.
• You are having trouble downloading the product because your internet is not fast enough, is not stable, cannot handle a large download, or similar issues related to your internet service.
• You claim the item is experiencing a technical issue, but are unable or unwilling to provide sufficient evidence for the technical issue. 
• Your product purchase was made over 14 days ago.

All refunds are at the sole discretion of obinnaonwugbene.com

Important Note: This refund policy is subject to change at any time. For the most up-to-date information, please refer to the latest version on my website.